Register at Bigbunny
Opening an account takes a few minutes. Opening it correctly — with details that will not block your first withdrawal — takes a little more thought. This guide covers how to register at Bigbunny from the Philippines: what to check before you sign up, the registration steps, identity verification, signing in and recovering access, mobile registration, the welcome bonus and what to do when registration does not work.
Before you sign up
Three checks come before any form. First, age: you must be 21 or over to gamble in the Philippines. Second, the domain: look up the exact address in your browser on PAGCOR's "List of PAGCOR-Accredited Gaming System Administrators and Registered Brands and Domain Names/URLs" on pagcor.ph. We do not claim Bigbunny is listed; if it is not, PAGCOR's exclusion database and complaint routes will not cover your account. Third, your budget: decide how much you can afford to lose per month before you see a single promotion.
What to have ready before you open an account
Have your legal name and date of birth exactly as they appear on your government ID, an email address and mobile number you control, and the payment method you intend to use — a GCash or Maya wallet, bank account or card in your own name. The name on the payment method must match the name on the casino account. Using a nickname, a relative's details or a shared wallet is the most common reason a first withdrawal is held.
Registration Steps
- Open the operator's own site from a bookmark or a link you trust and choose "Sign up", "Join" or "Create account" — whichever label it uses, this is where you open account details for the first time.
- Enter your email or phone number and create a password used nowhere else.
- Choose the account currency — Philippine pesos (PHP), if offered, avoids conversion later.
- Add your personal details exactly as on your ID and accept the terms after reading the key sections.
- Confirm your email or phone with the code sent to you; do not share that code with anyone.
- Set a deposit limit in the account settings before your first deposit.
One-click and fast registration: what gets faster
Some casinos offer one-click or social sign-up that creates an account with almost no details. It is faster at the start and slower later: the personal details still have to be added, and identity verification still happens before a withdrawal. Fast registration moves the work; it does not remove it. Completing your profile properly at the start is what makes the account usable.
Verifying your account (KYC)
Account verification, or KYC, is how operators verify account ownership: it confirms you are who you say, that you are old enough and that payments come from you. Expect to upload documents in the operator's account area: a valid government-issued photo ID — PAGCOR has accepted the PhilID and ePhilID at player registration, on-site and online, since an April 2024 memo — and possibly proof that your e-wallet, bank account or card is yours. Email or phone verification is usually a separate, earlier step. Upload clear images with all four corners visible. Doing this right after registering, before any withdrawal is waiting, removes the longest delay most players meet.
Login, sign in and forgot password
Log in only through the operator's own site or app. If you forgot the password, use the "Forgot password" link on the sign-in page; a reset link or code goes to your registered email or phone. Never sign in through a link sent by chat or text message — look-alike login pages are how accounts are stolen. If account access is blocked after several attempts, wait for the lockout to clear or contact support from the operator's site. Turn on two-factor sign-in if it is offered.
Mobile registration
Registering on mobile works the same way in a phone browser: the form is shorter on screen but asks for the same details. If the operator offers an app, app registration uses the same account — one login covers every device. Download app files only from the operator's own site or an official store listing, never from a link in a message; our download guide explains how to check. Register on mobile over a connection you trust rather than public Wi-Fi.
Registration bonus and promo codes
A welcome offer — called a sign up bonus or a bonus on sign up — is usually a first deposit bonus rather than a reward for registration itself: typically a match bonus such as "100% up to" a peso cap, sometimes spread across a welcome package of several deposits. If the offer needs a promo code on registration, the code field is in the sign-up form or the cashier; enter it before you pay. Read the offer's terms first — wagering, time limit, maximum bet and excluded payment methods — because accepting a bonus locks your balance until wagering is complete.
How to claim the welcome offer — or decline it
To claim it, make the qualifying deposit with an eligible method and check that the bonus appears before you play. To decline it, look for an opt-out at sign-up or in the cashier, or ask support before your first deposit. Many players are better off without one, especially those who prefer live tables, which often count little towards wagering. Our welcome bonus guide works through an example in pesos.
Cannot register: common causes
A registration problem usually has a plain cause. The email or phone number is already linked to an account — use password recovery. The date of birth shows you are under 21, or the details do not match your ID. The operator does not accept players from the country it detects — registering from a restricted country is refused or later voided; every operator lists restricted countries in its terms, and registering around that rule usually voids winnings. Or the verification code expired — request a new one. An account blocked straight after sign-up is most often a duplicate-account or age flag; ask support for the reason in writing.
A pre-signup checklist
- 21 or over, with a valid government-issued photo ID.
- Exact domain looked up on PAGCOR's list, and the result understood.
- Your own email, phone and payment method, all in your name.
- A monthly budget and a deposit limit decided in advance.
- The NPGH number saved, just in case: (02) 8248-9568, free and 24/7.